Frequently Asked Questions
Getting Started
Please take a moment to read our participant information sheet
If you would like to take part, you will need to:
- Click the ‘Join study’ button on the homepage
- Check that you are eligible to take part.
- Sign a consent form.
- Set up a study account.
- Complete up to 4 tasks. Please find step by step guidance on how to complete the tasks in our User Guide
- iPhone (iOS Version 13 or above, available for iPhone 6s and above)
- Apple watch
- Fitbit
- Oura ring
| What information you need | What you need it for |
|---|---|
| Email address | To set up a study account |
| Month and year of your knee surgery | To help complete Task 1 |
| NHS number | To help complete Task 2 |
| Login details for your fitness tracker(s) if you have a Fitbit or Oura Ring | To help complete Task 3 |
You can find your NHS number through any of these four ways
- Using NHS Find Your NHS Number webpage - https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
- You can find your NHS number in any documents or letters sent to you by the NHS, such as your prescriptions, test results, hospital referral letters or appointment letters.
- You can find it by logging in to the NHS App (you'll need to register if you have not used it before) or some GP online services.
- You can also call your GP surgery and ask them for your NHS number.
Guidance & Support
Yes. You can still take part in the study if you need the assistance of another person.
- If you don’t speak English but have someone who can support you, you’re welcome to join.
- If you need help using the website and have someone who can assist you, that’s okay too.
Please note: some questions in the study are personal (like your name, date of birth, or NHS number), and only you can answer those.
You can contact the PAPrKA team at paprka@manchester.ac.uk or call us on 0161 306 2719. We aim to respond to emails within 3 working days. Our phone line is open Monday to Friday from 10am to 4pm (excluding national holidays).
Connecting My Device
You will need the username and password you created to set up your Fitbit and /or Oura ring account. If you cannot remember your login details, you can either:
- Go to your account for your fitness tracker and reset your password from there
- Go through the device connection process on the PAPrKA website (Task 3) and reset your password from there
For Fitbit and Oura Ring, you can connect your device using either your mobile data or WiFi. For Apple Watch or iPhone, it's better to use Wi-Fi when connecting your device.
Yes. You’re eligible to take part if:
- You used an iPhone for at least 6 months before your knee replacement surgery, and
- You’ve continued using an iPhone for at least 1 year after the surgery.
Additionally, your activity data must still be available—either stored on your current iPhone or backed up in Apple iCloud.
You can only take part if you still have access to your iPhone’s activity data—either directly on the phone or backed up in Apple iCloud. If you no longer have the phone and cannot access the data, or if you didn’t use your iPhone both before and after your knee replacement, then unfortunately you cannot take part in the study, unless you have a Fitbit or Oura device you can connect instead.
Yes. You’re eligible to take part if:
- You used the device for at least 6 months before your knee replacement surgery, and
- You’ve continued using the device for at least 1 year after the surgery.
Additionally, your activity data must still be available, stored in your Fitbit or Oura account.
You’re eligible to take part if:
- You used the device for at least 6 months before your knee replacement surgery, and
- You’ve continued using the device for at least 1 year after the surgery.
You can still take part if you have access to your device’s activity data, stored on your Fitbit or Oura account.
If you cannot access the data, or if you didn’t use your device both before and after your knee replacement, then unfortunately you cannot take part in the study, unless you have another eligible device you can connect instead.
On your iPhone:
- Open the App Store.
- Search for “RADAR active RMT” exactly as written.
- Tap Get, then Open once the app is installed.
- You should see the app’s Welcome page.
You can find more guidance on connecting your Apple device in the Apple Guide
You can share different data types depending on the device you are connecting:
For iPhone or Apple WatchWhen prompted in the RADAR active RMT app, you should select the following data types to share:
- Active Energy
- Exercise Minutes
- Flights Climbed
- Heart Rate
- Steps
- Walking + Running Distance
- Cycling Distance
- Workouts
You can either tap “Turn On All” to select everything at once or manually toggle each item from grey to green. Then tap “Allow” to confirm.
For FitbitOn the Fitbit data sharing screen, tick both boxes and click “Allow” to share:
- Activities and Exercise (e.g. step count, distance, time spent active)
- Heart Rate (to understand activity intensity)
For Oura Ring
Tick all three boxes and click “Accept” to share:
- Sleep, Readiness, and Activity Data (e.g. steps, distance, time active)
- Heart Rate Data (for activity intensity)
- Workout Data (e.g. activity type, distance, intensity)
Sharing of your data usually takes up to 5 minutes but can sometimes take up to 30 minutes (depending on internet speed and size of data).
For Fitbit or Oura
Once you have provided permission to share your information you do not need to do anything further
For your information - it will take approximately 9 days for the research team to receive your physical activity information from Fitbit/Oura. In some circumstances, for example because there is a connection issue, it may take up to 4 weeks for the research team to receive your data. This is because Fitbit/Oura will send the information to us in small chunks rather than all in one go.
If there are gaps in the physical activity data we receive from Fitbit or Oura, we will make one further request to Fitbit/Oura to download your data (14 days after the first request). Please find more information on why in the ‘Fitbit and Oura Data Sharing’ FAQ section.
If you are unsure if your data has been shared successfully, please contact us at paprka@manchester.ac.uk or 0161 306 2719
If you have any issues sharing your data through the app, you can contact the study team at paprka@manchester.ac.uk or call us on 0161 306 2719
Your Data & Privacy
Your data is kept safe and confidential. Any personal details that could identify you are stored separately from the research data. The University of Manchester is responsible for managing your data and follows strict rules under GDPR (data protection law). Your data will only be used for the purposes explained in the study and won’t be used to make decisions about your healthcare (your data won’t be shared with your healthcare team). We will collect all available historical physical activity data from 1 July 2016 to 31 December 2024, but only once—when you join the study and connect your device.
- Your research data will be archived for 10 years.
- Consent forms will be kept for 5 years.
- If you win a prize draw, your name and email will be kept for 7 years for audit purposes
We collect three types of information:
- Survey responses provided by you.
- A one-off collection of physical activity data from 01st July 2016 to 31st December 2024.
- Information about your knee replacement from the National Joint Registry.
This data is collected only once, at the time you join the study and connect your device. No further data will be taken after that.
No.
The study involves a one-off collection of historical data for the period of 01st July 2016 to 31st December 2024. Once your data is uploaded and the study is complete, no additional data will be collected.
Yes, you can stop sharing your data at any time by changing your settings on the Fitbit or Oura websites.
It can take approximately 9 days for Fitbit and Oura to send us your data. In some circumstances it might take as long as 4 weeks.
If you remove permission within this time, we might not get all your data, and it may not be used in the study.
If you remove permission after this period of time, we’ll likely already have received your data.
If you would like to remove your data from the study, please contact us at paprka@manchester.ac.uk or 0161 306 2719
For Apple Watch or iPhone
Once you download the Active RMT app and give permission, your phone starts sending your data.
If you delete the app within minutes, we might not get all your data, and it may not be used in the study.
If you delete the app later, we’ll likely already have your data.
If you would like to remove your data from the study, please contact us at paprka@manchester.ac.uk or 0161 306 2719
Important note: We only plan to collect one copy of your past activity data from 01st July 2016 to 31st December 2024.
No. We will be provided by the National Joint Registry (NJR) with some information about your knee replacement which will have been taken from your NHS record.
Fitbit and Oura Data Sharing
Fitbit/Oura has your physical activity information organised a bit like books on shelves and they allow us to get one book at a time. This means the research team do not receive your physical activity information all in one go. It could take up to 4 weeks for the research team to receive all the information your agreed to share with us. This is because Fitbit/ Oura has a limit on the amount of information (books) we can ask for each day for the time covering 01st July 2016- 31st Dec 2024.
It will take time for us to receive your physical activity data because we are asking for information for about 7 years, and the data contains different types of information e.g., heart rate, distance travelled, duration of exercise. Other things may impact on the time taken for us to receive your data such as loss of network connectivity.
You do not need to do anything. The research team will check first what data we have received. If there are gaps in the physical activity data, we will try one more time to download it. We will do this 14 days after the first request is made to Fitbit/Oura.
You give permission for the study to access your past activity data from 01st July 2016 to 31st December 2024 when you first join and connect your device.
Once recruitment for the study is complete (approx. June 2026), the research team will destroy the permission to access your physical activity data. You don’t need to do anything else—your data won’t be accessed again after that. Important note: We will only collect the physical activity data you agreed to give us when you completed your consent form (past physical activity data from 01st July 2016 to 31st December 2024).
If you have any questions, please do contact us at paprka@manchester.ac.uk or 0161 306 2719.
Leaving the study
Other Issues
- Check your junk folder for an email from platform@sep.radar-base.net
- The code expires after 1 hour. If it times out or doesn’t arrive, go back to the “verify account” page and click “Resend code”
Make sure:
- Your email is valid and active
- Your password meets the 12-character minimum
- You check your inbox for the verification code
- If issues persist, try using a stronger password by introducing more numbers and symbols into the password.
You will receive an email thanking you for taking part. You do not have to do anything after receiving this message. We also have a newsletter where we will provide participants with updates on our study's progress. If you consent to receive the newsletter then we will be in touch.
RADAR-base is a platform for the collection of health information from surveys and from smartphones and wearable devices. It is managed by King's College London who have partnered with The University of Manchester to conduct the PAPrKA study. For the study, if you consent to take part, we will collect information from you and your fitness tracker provider on RADAR-base.
You can find more information on RADAR-base on their website: https://radar-base.org/




